[faq title="Weโre here to help you! ๐"]
[faq_item q="Are there options for guests with food allergies / gluten sensitivity?"]
If your reservation includes meals and you are allergic to certain ingredients or sensitive to gluten, please let the hotel know in advance so we can prepare suitable meals from an external kitchen.
Please note: meals served in the main dining room may contain gluten and other allergens.
[/faq_item]
[faq_item q="What are the Wifi details?"]
Network: KMC
Password: 20191011
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[faq_item q="When can I check-in to my room?"]
๐งณ Check-In: from 15:00 (Holidays & Saturdays โ one hour after Shabbat / Holiday ends).
Check-Out: until 11:00.
[/faq_item]
[faq_item q="Can I store my luggage?"]
The hotel provides free luggage storage for hotel guests.
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[faq_item q="Do I need to pay VAT?"]
As part of Israeli law, VAT applies to:
โ Israeli citizens
โ Foreign nationals with work / student visas
โ Foreign nationals who have started an Aliya process
โ Returning residents
VAT exemption is handled directly at the hotel. It cannot be refunded after check-out.
[/faq_item]
[faq_item q="What is the hotelโs address?"]
๐ Perets Bernstein 7, Ramat Gan.
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[faq_item q="What are the meal hours?"]
๐ Breakfast: 06:30โ10:30 (daily)
๐ฅ Lunch: 12:00โ14:30 (daily)
๐ Dinner: SunโThu 18:30โ20:30 | Fri 19:00โ22:00 | Sat 18:30โ20:30
*Hours may change. Please confirm with the front desk.
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[faq_item q="Shabbat Clock"]
โฒ๏ธ Long-press the candle icon on the A/C panel until the orange light blinks to enable Shabbat mode. After Shabbat starts, the A/C will maintain the set temperature automatically.
For full instructions, click here.
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[faq_item q="Do you have a Synagogue?"]
Hotel synagogue: M floor, Suites Wing. No fixed prayer times (guest-driven). Closest public synagogue: Aluf David 187, Ramat Gan.
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[faq_item q="Do you offer a Taxi Service?"]
Yesโbook at the front desk (10โ15 minutes notice).
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[faq_item q="Do you have a Laundry Service?"]
On-demand service Sun, Tue, Wed. Info sheet in closet. Deposit by 09:00 for same-day delivery.
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[faq_item q="Do you offer airport shuttle service?"]
โ๏ธ Airport Pickup: Book here
Airport Drop-off: Via front desk +972-3-671-5715
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